¶ … data mining?
The foundational elements of data mining are multidisciplinary in nature, encompassing analytics, computer science, database systems integration and management, statistics and artificial intelligence. Often these technologies are used to create a single system of record used for analysis and advanced queries by the enterprises who build them. Data mining is often included in business intelligence (BI) suites and the analytics layer of an enterprise-wide computing system, as each application needs to gain access to the metrics and key performance indicators (KPIs) (Peacock, 1998). The use of data mining has become more pervasive in marketing, sales and service as organizations strive to gain insights from the terabytes of data they have accumulated over years and in some cases decades of operation. Data mining can provide marketers with greater insights into the preferences, needs and wants of customers, in addition to potential new product or service ideas based on a careful analysis of the accumulated data on customer bases (Koh, Kin, 2002).
Data mining also creates a highly effective platform for completing simulations of potential pricing and service strategies, and can serve as a very effective source of product line enhancement ideas (Peacock, 1998). The potential also exists to use data mining as a means to create a highly effective segmentation model based on previous customer purchases and the patterns of services purchased as well. Data mining's greatest potential however is being seen in the precise aligning of pricing and the potential to generate greater profits over time.
2. What is the Value Map?
The foundational elements of a value map is the charting of price and benefits of a given product. This two-dimensional grid is often...
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